Now Hiring - Sales Development Representative in Chandler, AZ

About KeapKeap is the leading Sales & Marketing Automation platform for serious small businesses. We are a purpose-driven, values-based company that loves helping small businesses grow and understands how hard it is to run a successful small business. Keap’s vision is to liberate and empower entrepreneurs by automating follow-up, so they can strengthen their families, communities and economies. With tens of thousands of customers and over a hundred thousand users, we are just scratching the surface of our vision.
The Sales Development Representative is a pre-sales role qualifying leads for the sales team. This position does not require you to close sales. This position offers the opportunity to learn and grow in a sales environment.
The Work

• High Volume outbound dialing to identify, prospect, develop and qualify leads to be handed off to the sales team
• Make 150-175 calls per day and easily build rapport with small business owners/entrepreneurs
• Follow-up with leads from various sources including the website, purchased leads, webinar attendees, customer referrals, and leads within our existing database including free trial users
• Effectively manage a pipeline of over 150+ leads via phone, email and text message
• Achieve daily key performance metrics
• Multi-task with several softwares/tools i.e. (Dialer, CRM, Emailing) - Must be comfortable with technology
• Exceptional cross-functional collaborator and communicator
• Communicate clear written and verbal messages effectively
• Identify professional needs in regards to coaching to achieve monthly goals
• Self-motivated to work in a high-pressure, constantly changing environment
• Passionate about small businesses/entrepreneurs and helping them to succeed

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What it takes to be successful in this role:*

• Your motivation is endless
• You love to win and hate to lose even more
• You love small businesses, and it's your passion to help them succeed
• You like having fun and working hard
• You strive to be at the top of the leaderboard every day

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Qualifications:*

• Experience in phone-based appointment setting, sales or lead qualification.
• Demonstrates resilience and the aptitude to drive results
• Excellent collaboration and communication skills
• Strong customer focus
• Demonstrates the ability to make multiple phone calls a day and has the courage to speak with cold or warm leads
• Capability to plan and align work with quota goals and broader organizational goals
• Experience working with small businesses/entrepreneurs or have a small business background

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Work and Home Environment*
This role requires employees to come into Keap headquarters every Tuesday and Thursday to work at our state-of-the-art facility, where you'll have access to all the tools and resources you need to excel in your role. On the other days of the week, you can choose to work from home or anywhere else that suits your needs.
Local employees who work hybrid require home internet service. This role requires 10-20Mbps down & 5-10Mbps up with access to ethernet.

Keap, we celebrate diversity and inclusion to benefit our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.

Legal authorization to work in the U.S. is required. Keap will not sponsor new candidates for employment visas, now or in the future, for this job opening.

Any candidate who misrepresents their identity and/or skills may be subject to civil damages, penalties, and criminal prosecution.

California Employee Privacy Notice: [please apply online] Type: Full-time

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Work Location: In person